Privacy Policy
Last updated: 1 July 2026
1. Controller
The controller responsible for data processing is:
CIVE Music Group UG (haftungsbeschränkt)
Neufeld 3
49356 Diepholz
Germany
Email: support@wescalemusic.com
2. Data We Process
We may process the following categories of personal data:
Account data: name, email address, password/authentication data, account role, account status.
Customer campaign data: artist name, track title, Spotify links, YouTube links, genre information, campaign notes, selected package, campaign status.
Curator data: curator name, full name, email address, country, Spotify profile links, playlist links, accepted campaign allocations, earnings and invoice status, payment-related records.
Payment data: payment status, Stripe customer/session/payment IDs, payment amount, discount information, billing information, receipt/invoice links.
Communication data: support messages, transactional email notifications, campaign update emails.
Technical data: IP address, browser information, device information, log data, security events.
3. Purposes of Processing
- Account creation and login
- Campaign submission and management
- Payment processing
- Customer dashboard functionality
- Curator dashboard functionality
- Admin dashboard operations
- Campaign updates and transactional emails
- Support communication
- Fraud prevention and security
- Legal and tax compliance
- Platform analytics and improvement, where permitted
4. Legal Bases
Depending on the processing activity, we rely on performance of a contract, steps prior to entering into a contract, legal obligations, legitimate interests, or consent, where required.
5. Payment Processing
Payments are processed by Stripe. Stripe may process payment details, billing information, payment method data, transaction data and fraud prevention data. We do not store full card details on our servers.
6. Email Notifications
We may send transactional emails related to account status, campaign status, approved placements, billing, support, curator applications and curator account updates. Marketing emails will only be sent where legally permitted or where consent has been obtained.
7. Hosting and Platform Providers
We use technical service providers to host and operate the platform, database, authentication, email delivery, payment processing and related services. Current providers may include:
- Lovable for website/platform hosting and application deployment
- Supabase for database, authentication and storage
- Stripe for payment processing
- Google Workspace / Gmail for business email communication
- The currently configured transactional email provider for automated platform emails
- Analytics or tracking tools only if configured and consented to
- WeScaleMusic cookie consent / cookie settings system
8. Cookies and Tracking
We use essential technologies for login, checkout, security and platform functionality. Analytics or marketing technologies are only used where legally permitted and, where required, after consent. You can manage your cookie preferences through the Cookie Settings link.
9. Data Sharing
We only share personal data where necessary for platform operation, payment processing, campaign execution, support, legal obligations, or service providers acting on our behalf. We do not sell personal data.
10. International Transfers
Some providers may process data outside the European Economic Area. Where this occurs, we use appropriate safeguards where required.
11. Storage Periods
We store personal data only as long as necessary for the relevant purposes. Certain data may be stored longer where required for legal, accounting, tax, fraud prevention or dispute resolution reasons.
12. Your Rights
Depending on applicable law, you may have the right to access your personal data, request correction, request deletion, request restriction, object to processing, request data portability, withdraw consent, and lodge a complaint with a data protection authority.
13. Contact
For privacy questions, contact support@wescalemusic.com.