Help Center

Questions, answered.

Everything you need to know about WeScaleMusic campaigns, delivery, payments and curator applications.

Most asked

Start here

All questions

10 answers

Yes. Every campaign is genre-matched and audience-targeted. We never use bots, click farms or artificial streaming.

Most campaigns run 2 to 6 weeks depending on the package size. You can track progress live in your dashboard.

No. We pitch your track to relevant curators and playlists — placements depend on song quality, genre fit and playlist availability.

Estimated streams are campaign targets based on historical campaign performance for similar songs and genres. Results may vary.

Most campaigns begin within 48 hours of manual review approval. Streams accrue gradually across the campaign window.

If we can't accept your submission during manual review, you get a full refund — no questions asked.

Once a campaign is live, refunds aren't available because curator outreach and placements have already started.

We support most genres. If we don't have curator coverage for your niche, we'll tell you up front during manual review.

Yes. Checkout runs through PCI-compliant payment infrastructure. We never store card details.

Submit your playlist details on the Curators page. We review every application manually.

Still have a question?

Our team is happy to help with campaigns, billing or account questions.

Contact Support